Privatlivspolitik

Privacy Policy

Last updated: [October 2025]

This Privacy Policy explains how Copenhagen Design Group A/S (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://arnejacobsenwatches.com (“the Site”).

We are committed to protecting your privacy and complying with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA / CPRA), and Australia’s Privacy Act 1988.

 
1. Who We Are
Copenhagen Design Group A/S
Hamlet's Castle, Kronborg 3
3000 Elsinore, Denmark
Email: info@cdg.dk

We are the data controller responsible for processing your personal information in connection with this website.

 
2. Information We Collect
We collect and process personal information in the following ways:

a. Information you provide directly
- Name, shipping/billing address, email address, phone number
- Payment information (processed securely via third-party payment providers)
- Account login information
- Communications (emails, inquiries, or customer service requests)

b. Information collected automatically
When you browse our Site, we automatically collect:

- IP address, browser type, and device information
- Pages visited, time spent, and interactions
- Cookies and similar technologies (see “Cookies” section below)

c. Information from third parties
We may receive information from:

- Payment processors (e.g., Stripe, PayPal, Klarna)
- Shipping partners (e.g., FedEx, DHL)
- Marketing and analytics tools (e.g., Google Analytics, Meta Pixel, Mailchimp, Klaviyo)
 
3. How We Use Your Information
We use your information to:

- Process and fulfill your orders
- Communicate with you about your orders or account
- Send newsletters and marketing communications (only with your consent)
- Improve our website, products, and services
- Provide personalized advertising and recommendations
- Prevent fraud and ensure website security
- Comply with legal obligations
 
4. Legal Basis for Processing (GDPR / UK GDPR)
We process your personal information based on one or more of the following:

- Performance of a contract: to process and deliver your purchases.
- Legitimate interests: to improve our services, prevent fraud, and ensure security.
- Consent: for email marketing and cookies.
- Legal obligations: to comply with tax, accounting, or regulatory requirements.
 
5. How We Share Your Information
We only share your personal data when necessary, with trusted partners such as:

- Payment processors (e.g., Stripe, PayPal, Klarna)
- Shipping providers (e.g., FedEx, DHL)
- Email and marketing platforms (e.g., Mailchimp, Klaviyo)
- Analytics and advertising services (e.g., Google, Meta)
- All partners are bound by data protection agreements and only process your data on our behalf.

We do not sell your personal data.

 
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

- Enable website functionality (e.g., shopping cart)
- Analyze website traffic and improve performance
- Personalize your experience
- Provide relevant advertising
You can manage or disable cookies through your browser settings or by using our cookie consent tool (available on the Site).

 
7. International Data Transfers
As we operate globally, your data may be transferred outside your country (including to the EEA, UK, US, and Australia).
We ensure that any such transfers comply with applicable data protection laws through standard contractual clauses or equivalent safeguards.

 
8. Data Retention
We retain your personal data only as long as necessary for the purposes described above:

- Order and account information: 7 years (for accounting compliance)
- Marketing communications: until you unsubscribe or withdraw consent
- Cookies: per cookie duration or until manually deleted
 
9. Your Rights
Depending on your location, you have the right to:

Under GDPR / UK GDPR
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time

Under CCPA / CPRA (California)
- Know what personal information we collect
- Request deletion of your personal data
- Opt out of the sale or sharing of your information
- Non-discrimination for exercising your rights

Under Australia’s Privacy Act 1988
- Access and correct your personal information
- Complain about a breach of the Australian Privacy Principles
R- equest that we disclose how we handle your information
To exercise these rights, contact us at info@cdg.dk

 
10. Email Marketing
If you subscribe to our newsletter, we may send you product updates, promotions, or brand stories.
You can unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting us directly.

 
11. User-Generated Content and Reviews
When you post reviews, photos, or comments on our website or social media, you grant us permission to display and share them publicly. Please avoid including personal details in public content.

 
12. Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect data from minors. If you believe a child has provided us information, please contact us to delete it.

 
13. Security of Your Data
We use industry-standard security measures, including encryption (SSL), restricted access, and secure servers, to protect your personal information.

 
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the date of revision.

 
15. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:

Copenhagen Design Group A/S
Hamlet's Castle, Kronborg 3
3000 Elsinore, Denmark
Email: info@cdg.dk
Website: https://arnejacobsenwatches.com